Privacy Policy

Miraya Foods ("we," "our," "us") is committed to protecting the privacy of every visitor and customer who uses our website, mirayafoods.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

Information We Collect
When you visit our website, create an account, or place an order, we may collect the following: your name, email address, phone number, billing and shipping address, payment details, and order history. We also collect non-personal data automatically, including your IP address, browser type, device information, pages visited, and referring URLs through cookies and similar tracking technologies.

How We Use Your Information
We use the information we collect to process and fulfil your orders, communicate order updates and delivery status, respond to your queries, complaints, and support requests, improve our website experience and product offerings, send promotional communications (only with your consent), and prevent fraud and ensure the security of our platform.

Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, and delivering orders (such as FedEx, UPS, and payment gateway providers). These partners are bound by confidentiality obligations and are permitted to use your information only to perform services on our behalf.
We may also disclose your information if required by law, regulation, legal process, or governmental request.

Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may choose to disable cookies through your browser settings, but doing so may limit certain features of the website.

Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at cc.mirayafoods@gmail.com. If you have subscribed to our marketing communications, you may opt out at any time by using the unsubscribe link in our emails or by writing to us directly.

Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We encourage you to review this page periodically to stay informed about how we handle your data.

Contact Us
For any questions or concerns about this Privacy Policy, please reach out to us at cc.mirayafoods@gmail.com.